Fix captions that are missing or sit in the wrong place

The transcript reads fine in the Subtitles tab, yet the preview shows no captions. Or the words appear, but low, high or stacked on top of each other. Four settings account for these cases. The preview and the exported video read the same settings, so a fix you see in the preview carries into the export.

Find the moment first

A caption shows only while its line is being spoken. Between lines the video carries no caption. Open Content and click a timestamp chip (its tooltip reads Jump here) to put the playhead on a caption. Gaps in the speech appear as small pause chips between lines. If a missing caption sits inside a pause, the editor is behaving as expected.

Show subtitles is switched off

1. Open the Subtitles tab in the left panel.
2. Choose Options. It sits beside Content and Styles, and it appears once captions exist.
3. Turn on Show subtitles.

This one switch controls the captions on the video and the amber caption rows on the timeline. When it is off, both disappear, and the exported video carries no burned-in captions either. The words stay safe in Content.

The caption track is hidden

Each language lives on its own track, drawn as an amber row on the timeline. In the gutter at the left edge of the timeline, that row has an eye button. It reads Show track when the track is hidden and Hide track when it is visible. A hidden track dims on the timeline and drops out of the preview and the export. Other tracks keep showing.

Click the eye once and the cues brighten again.

A second language sits above the first

With captions in two languages, the second track starts higher in the frame than the first, so both can show without overlapping. This stacking is how the editor keeps them readable. If you only want one language in the video, hide the other track with its eye button.

The caption was dragged

Press and hold a caption in the preview and move it, and every caption on that track follows. A slip of the mouse is enough to move a whole track. The drag keeps the caption's center inside the frame, so a caption can end up very low or very high but never lost.

To bring it back:

1. Open Subtitles, then Options.
2. Find the Position row at the bottom.
3. Press Reset.

Reset stays grayed out until a caption has moved, so a gray button tells you the position is already the style's own spot. Picking another style under Styles keeps a dragged position, which is why a style change alone does not fix a caption that sits too low.

Double-click a caption in the preview to edit its words in place. Press Esc when you finish.

Work down the list

Run these four checks whenever a caption looks wrong, and play a few seconds of the cut after each change. Open DepCut, start with Show subtitles, and work down the list.